Privacy Policy
How We Collect and Use Your Data – Committed to Privacy in Patent Services
Last Updated: 12 June 2025
Thai Patents ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, thaipatents.com ("Website"). We operate in compliance with Thailand's Personal Data Protection Act (PDPA) and strive to align with global privacy principles, including the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for California residents, where applicable.
Information We Collect and How It's Used
1. Information We Collect and Legal Bases for Processing
We do not require you to register or create an account to use our Website, and we only collect personal data if you voluntarily provide it for specific purposes. When you use our "Request a Patent Quote" form or contact us via email, you may voluntarily provide personal data such as your name, email address, phone number, company name, country, and details of your inquiry. This information is collected solely to enable us to respond to your inquiries, provide requested services, prepare proposals, or engage in pre-contractual discussions with you.
The legal bases for processing this data under PDPA and GDPR are typically the performance of a contract or to take steps at your request before entering into a contract (e.g., preparing a quote), or our legitimate interests in responding to inquiries and providing customer support, provided your rights and freedoms are not overridden. Where required by law, explicit consent will be obtained for specific direct marketing communications when applicable.
2. Patent Fee Calculators
Our patent fee calculators are available for public use and do not collect or store any personal data; any inputs entered are processed locally or temporarily and are not saved or linked to your identity.
3. Cookies and Analytics
Our Website may utilize cookies and similar technologies to enhance your browsing experience and gather non-personal, anonymized data for analytical purposes. In compliance with PDPA, GDPR, and ePrivacy regulations, we will obtain your explicit consent via a cookie banner or consent management platform (CMP) before placing any non-essential cookies on your device. You have the ability to manage cookies through your browser settings, where you can configure your browser to decline cookies or notify you when they are being used, though blocking some cookies may affect Website functionality. We use tools such as Google Analytics to understand website traffic patterns, but no personal identifiers are collected.
4. How We Use Your Information
If you contact us via the "Request a Patent Quote" form or email, the personal information you provide is used strictly for the stated purposes. This includes responding to your inquiry, providing a requested service, preparing proposals, communicating with you regarding your request or potential engagement, and complying with any applicable legal obligations. We commit not to sell, rent, or share your personal information with any third parties, except as may be necessary to fulfill your request (e.g., sharing with a trusted partner for a specific service with your prior consent, if applicable), or when explicitly required by law.
Data Handling and Protection
5. Data Retention
We retain your personal data only for the duration necessary to fulfill the specific purposes for which it was collected, to complete a requested service, or as mandated by applicable laws and regulations (e.g., for legal, accounting, or administrative record-keeping purposes). Once your data is no longer required for these purposes, it will be securely deleted or anonymized to prevent identification.
6. Data Security
We are dedicated to safeguarding your personal data and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction. While we implement appropriate technical and organizational measures, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure.
7. Cross-Border Data Transfers
We may use third-party service providers that process data outside Thailand. In such cases, we ensure appropriate safeguards are in place to protect your personal data in line with applicable legal requirements.
Your Rights and Additional Information
8. External Links
Our Website may contain links to third-party websites for your convenience or information. Please be aware that we are not responsible for the content, privacy practices, or security of these external sites. We strongly recommend that you review their respective privacy policies before submitting any personal data to them.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our data processing practices, services, or legal obligations. Any revisions will be posted on this page with the new "Last Updated" date prominently displayed. By continuing to use our Website after such updates, you signify your agreement to the revised terms. We encourage you to check this page regularly to stay informed about our privacy practices.
10. Contact Us
Thai Patents is responsible for the processing of personal data submitted through this Website. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: contact@thaipatents.com. We aim to respond to all legitimate inquiries within a reasonable timeframe, typically within 30 days, in accordance with applicable data protection laws.
Under applicable laws, you may have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us using the details above.